Customer Service Representative

Full-time, non-exempt position (On-site, no remote work)
Salary: $17.00/hour 
40 hours per week, Monday-Friday 8:45am-5:15pm

A small nonprofit organization looking for a spectacular go-getter to join our growing organization. This person will be a primary team member for the Order Fulfillment department. We are looking for people passionate about women and infant health and working within the community.

 Please submit your completed form and resume at [email protected]
Job Responsibilities (but are not limited to):
  • Take calls and emails from hospitals and families providing information on receiving donor milk
  • Packs and ships orders for hospitals and outpatients
  • Work independently and as part of the team to accurately and efficiently dispense orders of donor milk
  • Maintains clear, accurate records
  • Assists with inventory management and freezer organization system
  • Follows established procedures to ensure milk is dispensed and received safely
  • Stocking of necessary supplies at the start and end of each day
  • Maintaining a safe, clean, and sanitary work area
  • Provides a high level of customer service
Job Requirements:
  • Passionate about women and infant health and working within the community
  • Being able to handle time-sensitive and confidential subject matter related to the health of women and infants is essential.
  • Planning and time management skills
  • High level verbal and written communications skills
  • MAC OS X proficient
  • Ability to lift 50 pounds and work on your feet
COVID-19 considerations:
Our staff is required to wear masks and social distance.
Temperatures and oxygen levels are taken at the beginning and end of each shift.
Staff is to report any out-of-state travel plans and quarantine when necessary.
 Please submit your completed form and resume at [email protected]
NYMB values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at NYMB are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations for qualified applicants with disabilities in our job application and recruitment process. If you need assistance or accommodation, please contact us at [email protected]